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Verify your Parent Account and add a Student

The My Account page allows you to review, change, and verify your account settings and add students to your ASCENDER ParentPortal account.

snippet of My Account page

Student Menu

Enroll a new student in the district

❏ Click Enroll a New Student.

The New Student Enrollment page opens.

❏ Follow the steps of the enrollment process.

Link a student to your account



Maintain a student's data

❏ Click View/Edit.

The Student Data Editing page opens allowing you to add a student to your ParentPortal account.

❏ Follow the steps of the student data editing process.

View info about a student's associated users

❏ Click Users.

The card expands to display the parent user accounts associated with the student, including the



Delete a student from your account

You can delete a student from your account; however, you will need to have a valid ParentPortal ID issued by the campus if you wish to re-add the student at a later time.


Contact Information


Security Information

Update your ASCENDER ParentPortal account password and hint questions.

Password

You can update your ParentPortal account password at any time.

Security Questions section of My Account page

❏ Click Update Password.

A pop-up window opens:

Update Password pop-up window

 

Old Password

Type your current password in order to verify your access.

New Password

Type a password that you will use when you log on to txConnect.

• The password must be 8 to 25 alphanumeric characters.

• Use a combination of the following: uppercase, lowercase, numeric, and/or punctuation (e.g., aBcd1234).

• Your password is case sensitive (i.e., you must always type it exactly as it is entered here, including uppercase and lowercase letters).

Confirm Password

Retype your password exactly as it was typed above. This step confirms that you typed your password as you intended.


❏ Click Save.

The password is changed.



Security Questions

Security questions and answers are used to verify your identity if you have forgotten your password. You can change the question, the answer, or both at any time.

Security Questions section of My Account page

❏ Click Update Security Question.

A pop-up window opens.

Update Hint Questions pop-up window




Question

Select a question to which you will provide an answer. This question will be asked in the event that you lose your password.

Answer

Type the answer to the question.

You will be required to answer the question correctly in order to recover your password. Be sure to select a question for which you will easily remember your answer.

IMPORTANT: The answer is case-sensitive (i.e., you must always type it exactly as it is entered here, including uppercase and lowercase letters).

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